PAYMENT METHODS

CREDIT CARD PAYMENT

Htc Los Angeles reserves the right to ask the customer additional information or to send copies of documents showing ownership of the credit card used. If the customer does not provide such information Htc Los Angeles reserves the right not to accept the conclusion of the contract.

PAYPAL PAYMENT

We accept all major credit cards and prepaid cards registered in PayPal circuit.

Your financial data will not be shared with Htc Los Angeles but are handled directly by PayPal.
In case the order is cancelled (by the customer or by H-Brands) the amount is refunded on the Customer’s Pay Pal account.
Htc Los Angeles will not be responsible for any delay or damage caused during the reimbursement period.

ORDER STATUS

As a registered customer and as a guest customer, you may track all orders made sending an e-mail to customercare@htclosangeles.com.

ORDER CHANGES

We remind clients that, once an order is placed for available items, no changes can be made to that order. Orders placedseparately will be shipped separately.

SHIPPING COSTS

Htc Los Angeles is an online shop, its headquarters are in Italy. You can find any information about shipping time and costs in the chart below:

ITALY

Shipment is always free through Italy.

For the majority of national shipping, Htc Los Angeles delivers 24-48 hours from the purchasing date.

EU COUNTRIES

For the countries members of the ‘European Union the shipping cost is 15 euros.

In the majority of the countries, Htc Los Angeles delivers in 2-3 working days.

EXTRA EU COUNTRIES

Htc Los Angeles delivers all over the world, and guarantees the fastest and the most accurate shipping.

DESTINATION

COST

SHIPPING TIME

Italy

free

1-3 days

Europe UE and Extra EU Europe

15

1-3 days

Rest of the world – Custom fees excluded

30

3 8 days

Htc Los Angeles will not be responsible for Custom fees Extra EU.

For more information, please contact the customer service:

customercare@htclosangeles.com